Frequently asked questions

Can't find what you're looking for? Check the guide for a full walkthrough.

Is dns-connect free?

Yes, completely free. No credit card, no hidden fees, and no limits on IP updates.

What is dynamic DNS?

Most home internet connections use an IP address that changes periodically. Dynamic DNS maps a consistent hostname — like home.dns-connect.org — to your current IP and updates it automatically whenever it changes.

Which platforms are supported?

The desktop client runs on Windows 10 or later and macOS 13 or later. Any router that supports the standard DynDNS protocol also works — no app required.

How quickly does my IP update?

The desktop client detects IP changes within minutes and updates your DNS record immediately. Most changes propagate across the internet within a few seconds.

Can I use the same subdomain on multiple devices?

No — each device should have its own subdomain. If two devices update the same record they will overwrite each other.

What happens if I close my laptop?

The app resumes polling when the machine wakes from sleep. Your DNS record may be temporarily stale while the machine is asleep or off.

Will my subdomain be deleted if I stop using it?

Subdomains that have not received an IP update in 12 months are automatically released. You will receive email warnings before deletion.

Can I delete a subdomain myself?

Yes. Go to your dashboard, find the subdomain in the list, and click Remove.

Does dns-connect support IPv6?

Not currently. dns-connect creates A records (IPv4) only.

Is the desktop app open source?

Yes. The full source code is available on GitHub.

Do I need technical knowledge to set it up?

No. Download the app, log in, and it runs automatically in the background. The guide walks you through every step.